Terms and Service Policies

Last updated: July 24, 2026

Estimates and authorization

Pricing, scope, and scheduling are confirmed before work begins whenever practical. Additional work outside the agreed scope may require separate approval and additional charges.

Payment

Payment terms will be shown on the estimate or invoice. Accepted payment methods may include card payments processed through Stripe and other methods agreed upon with the customer.

Cancellations and rescheduling

Please contact us as soon as possible to cancel or reschedule an appointment. Any cancellation charge, diagnostic charge, special-order material charge, or other nonrefundable amount will be disclosed before it applies.

Refunds

Refund requests are reviewed based on the work performed, materials supplied, and the terms shown on the applicable estimate or invoice. Installed, used, custom, or special-order materials may not be refundable. Approved refunds are returned to the original payment method when practical.

Service concerns

Please contact us promptly regarding any concern so we have an opportunity to review the issue and discuss an appropriate resolution.

Contact

Email [email protected] or call 702-319-3224.